Voices From the Edge – Chip Conley

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  •  Peak: How Great Companies Get Their Mojo from MaslowIf people can self actualise how can a company?
  • How does Maslow’s Hierarchy of Needs relate to business, specifically Employees, Customers and Investors?
  • What is “karmic capitalism”?
  • How identity refreshment can redefine the focus of business…

Voices From The Edge Interview by Michelle Duval with Chip Conley. 48 minutes in duration


» To order your copy of the book click here

Chip Conley

Chip ConleyChip Conley is the founder and CEO of Joie de Vivre Hospitality, California’s largest boutique hotel company now celebrating its 20th anniversary. Starting out with virtually no industry experience, Chip opened his first hotel, The Phoenix, in San Francisco’s edgy Tenderloin district on a wing and a prayer. The company now consists of over 40 award-winning hotels, restaurants and spas across the state. Each unique property is designed to produce what Chip calls “identity refreshment” for his guests. The company gleans inspiration for each hotel from popular magazines such as Rolling Stone (The Phoenix), The New Yorker (Hotel Rex), Real Simple “meets” Dwell (Vitale), Wired (Avante) and others. Chip and his company’s time-tested techniques have been featured in Business 2.0, TIME, Fast Company, Fortune, People and other leading publications—so many magazines, so many new hotel possibilities!

A popular speaker and innovative leader, Chip is regularly consulted by corporate, civic and academic institutions for his opinions, guidance and wisdom on building and maintaining a successful and transformative enterprise— involving areas such as organizational leadership, creative business development, corporate social responsibility and spirit in business. In his new book, PEAK: How Great Companies Get Their Mojo From Maslow, Chip shares his unique prescription for success based on the iconic Hierarchy of Needs. His new theory illustrates how Employees, Customers and Investors are ultimately motivated by peak experiences—and he demonstrates how to create these for each using real-world examples from his own company and others.

Chip has been honored with the top hospitality industry awards and is recognized as a committed and creative philanthropist. He is the founder of San Francisco’s Annual Celebrity Pool Toss, which has raised over 3 million dollars for inner city youth programs now thriving in the troubled neighborhood where he launched his first hotel. He is a member of the Global Business Network and Young President’s Organization and received his BA and MBA from Stanford University.

Michelle Duval

As a coach, speaker and writer, Michelle Duval is as a pioneer into new forms of learning. She helped found the field of professional coaching in Australia in 1997 and became a leading voice, forging developmental and transformational coaching worldwide. She has co-authored two international handbooks on coaching, developed coaching psychology models used by professional coaches globally, and trained and certified executive, business and personal coaches in more than 35 countries. Michelle is the founder of Equilibrio, Actualise Daily, Excelerate Coach Mentoring and Fingeprint4Success. Michelle’s personal specialty as a coach is working with entrepreneurs, thought leaders, CEOs, and creative artists such as writers, producers, and actors. As a researcher Michelle led a world first study into the attitudes and motivations of Australia's most successful entreprenuers. Birthed out of her own personal experience with an aggressive life threatening brain disease, Michelle's personal cause and mission is working with otherwise 'incurable' diseases by developing advanced coaching methodologies and the latest discoveries in neuroscience to facilitate well-being and even complete recovery.

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